Polityka Prywatności - Labelcall


Labelcall Sp. z o.o.

  1. This privacy policy explains the rules and scope of the processing of the User’s personal data, his rights, as well as the obligations of the data controller, and also informs about the use of cookies.

  2. For the owner of this website, the protection of Users’ personal data is of utmost importance. He makes every effort to ensure that Users feel safe when entrusting their personal data when using the website and mobile application.

  3. The user is a natural person, legal person or an organizational unit without legal personality, to which the law grants legal capacity, using electronic services available on the website and mobile application.

  4. This privacy policy explains the rules and scope of the processing of the User’s personal data, his rights, as well as the obligations of the data controller, and also informs about the use of cookies.

  5. The administrator uses the most modern technical measures and organizational solutions, ensuring a high level of protection of personal data being processed and protection against unauthorized access.


    1. The administrator of personal data is Labelcall Sp. z o.o. with its registered office in Olsztyn at: ul. Nowowiejskiego 9/302, entered into the Register of Entrepreneurs kept by the District Court in Olsztyn, VIII Commercial Division, under KRS number: 0000791383, NIP: 7133103748 (hereinafter referred to as: “Owner”).

    2. The data protection officer is Paweł Napiórkowski, e-mail address: pawel@labelcall.com (hereinafter referred to as: “DPO”).


    1. The Administrator processes the User’s personal data in order to:

      1. proper provision and improvement of the Service and operation of the Labelcall application,

      2. communication regarding the optimization of the Service

    2. This means that these data are needed in particular for:

      1. register on the website;

      2. conclusion of the contract;

      3. making settlements;

      4. delivering the service ordered by the User;

    3. The user may also consent to receive information about new products and promotions, which will cause the administrator to also process personal data in order to send the User commercial information regarding, inter alia, new products or services, promotions or sales.

    4. Personal data is also processed as part of the fulfillment of legal obligations incumbent on the data controller and the performance of tasks in the public interest, including to perform tasks related to security and defense or to store tax documentation.

    5. Personal data may also be processed for the purposes of direct marketing of products, securing and pursuing claims or protection against User’s claims, as well as marketing of services and products that are not direct marketing.


    1. The administrator processes the following personal data, the provision of which is necessary to register on the website and make purchases via the website:

      1. e-mail address;

      2. telephone number;

      3. name and surname;

      4. Address

      5. billing data (tax identification number)


    1. Personal data is processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (General Data Protection Regulation), OJ L 119, 4.5.2016, p. 1-88, hereinafter: “GDPR Regulation”.

    2. The Administrator processes personal data only after obtaining the User’s consent, expressed at the time of registration on the website or upon confirmation of the transaction made on the website.

    3. Expressing consent to the processing of personal data is completely voluntary, however, failure to grant it makes it impossible to register on the website and make purchases via the website.


    1. The user may at any time request the administrator to provide information on the scope of personal data processing.

    2. The user may at any time request an update or correction of his personal data. The user has the option of editing the personal data provided by himself after logging in to his account.

    3. The user may at any time request, without giving any reason, that the administrator remove his data. The request to delete the data will not affect the activities performed so far. The deletion of data means the simultaneous deletion of the User’s account, along with all personal data saved and processed so far by the administrator.

    4. The Administrator will inform the User about the actions taken, within 14 days of receiving the notification regarding the requests mentioned in the previous points.


    1. In principle, personal data is only stored for as long as necessary to fulfill the contractual or statutory obligations for which it was collected. These data will be deleted as soon as their storage is not necessary, for evidence purposes, in accordance with civil law or in connection with a statutory obligation to store data.

    2. Information on the contract is stored for evidence purposes, for a period of three years, starting from the end of the year in which the business relationship with the User was terminated. The data will be deleted after the statutory limitation period for pursuing contractual claims has elapsed.

    3. In addition, the administrator may keep archival information regarding concluded transactions, because their storage is related to the User’s claims, e.g. under warranty.

    4. If no contract has been concluded between the User and the Owner, the User’s personal data is stored until the User’s account is deleted on the website. The account may be deleted as a result of the User’s request, withdrawal of consent to the processing of personal data, or of objection to the processing of such data.


    1. In addition to the purposes indicated in this Privacy Policy, Users’ personal data will not be disclosed to third parties or transferred to other entities in any way for the purpose of sending marketing materials of these third parties.

    2. Website Users’ personal data may be transferred outside the European Union, including to Canada and the United States.

    3. This Privacy Policy complies with the provisions of Art. 13 sec. 1 and sec. 2 of the RODO.


    1. The website uses cookies (cookies) or a similar technology (hereinafter collectively referred to as “cookies”) to collect information about the User’s access to the website (eg via a computer or smartphone) and his preferences. They are used for advertising and statistical purposes and to adapt the website to the individual needs of the User.

    2. All cookies on the website are set by the administrator and comply with applicable European Union law.

    3. Cookies will be used for the necessary session management, including:

      1. Creating a special login session for the Website User so that the website remembers that the User is logged in and that his requests are delivered in an efficient, secure and consistent manner;

      2. Recognizing a User who has previously visited the website, which allows to identify the number of unique users who have used the website and makes sure that the website has sufficient capacity for the number of new users;

      3. Registering information from the User’s device, including: cookies, IP address and information about the browser used, in order to be able to diagnose problems, administer and track the use of the website;

      4. Customizing the layout elements of the artwork or website content.

      5. Collecting statistical information on how the User uses the website in order to improve the website and determine which areas of the website are the most popular for Users.