Integrate Labelcall with your shop for free to get access to all the clients’ information through your mobile phone whenever they’re calling. Save your time and money, create a personalized experience for your clients.
The Labelcall app enables real profits for your company through phone customer support.
Reduced conversation time with the customer
Increased revenue from additional sales
Saved time per month
Install the app with our support's help and start using Labelcall. Easy!
Forget time-consuming customer verification and hasty browsing through databases. Knowing first and last names, the history of your customer’s recent orders will save you not only time, but also time for your interlocutors and you'll be able to offer a specific solution faster.
Unfortunatelly, recently Apple does not provide the technical background necessary to create the application compatible with their system but as soon as it changes, we’ll definitely create such a version.
A noteworthy extension of our application is the Google Chrome plugin, thanks to which, along with the incoming connection, information about the customer’s status is displayed on the computer. You only need a few clicks to connect your data with Labelcall and have all the necessary clients’ details.
Labelcall is flexible. You choose the information that will be displayed on your smartphone screen along with the incoming call:
Od teraz w aplikacji możliwe jest przewidywanie tematu rozmowy dzwoniącego klienta na podstawie historii interakcji klienta z firmą oraz jego preferencji.
Dzięki temu agent obsługi klienta może szybciej i skuteczniej zareagować na zgłoszenie, zapewniając lepszą jakość obsługi. Przewidywanie tematu rozmowy może pomóc również w skierowaniu rozmowy do odpowiedniego działu, co zwiększa efektywność i skuteczność całego procesu obsługi.
Personalized contact and relevant customer information help you build strong, long-term relationships. Customers are also willing to pay more for a quality service.
Automate your customer service and sales easily. Without time-consuming data verification, the work of the customer service becomes easier and more effective.
If you know all the important information and the status of your client's order, you can get right to the point and meet their expectations. Shorter conversations mean not only more satisfaction for the caller, but also more handled conversations and thus higher profits.
Stay in touch with your customers anytime, anywhere. By integrating Labelcall into your platform, you always have your entire contact database at your fingertips. This allows you to contcact your customers efficiently, even when you are travelling by car or outside regular business hours.
With information about a customer’s recent orders, you can offer them additional products that complement their previous purchases. Be responsive to the needs of your customers even before they think about them!
With the status or recent purchases shown on the screen, you can offer your callers additional products that are of interest to them. In a conversation, you can suggest a service or a product that is perfectly tailored to the customer.
Quick tutorial and done! Our support will help you set up Labelcall with your shop and configure the app to your needs.
Labelcall Sp. z o.o.
KRS – 0000791383
REGON – 383657832
NIP – 7133103748
Email:
contact@labelcall.com
Phone number:
+48 510 429 802
Warsaw, PL
© 2021 by Labelcall Sp. z o.o. All rights reserved.
